Returns & Exchanges
We want you to be fully satisfied with your Baum Guitars lifestyle and apparel purchases, which is why we offer a 30-day return window for all unworn and unwashed items. If your gear doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or refund.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing